Our shipping within the EU is free. We hope that makes it even easier to shop for handcrafted Italian shoes at 42+.
If you would like to order from outside the EU please get in touch with our customer service: email@example.com
Shipping within Germany: 1-2 working days
Shipping within the EU: 2-4 working days
International shipping: 10-12 working days (15 - 20 € shipping costs depending on the country)
Shipping out of the EU is free of VAT. Your customs office will charge you VAT and customs duty instead. You will get a full refund of the VAT (19%) charged for your shoes once you’ve approved them and sent us a proof that you’ve paid your local taxes.
Not quite right? Not a problem: We accept returns within 14 days of delivery. Just send them to our logistics provider in Mirow, Germany.
Please note: Shoes that have been worn, or show signs of wear, are not eligible for return or refund.
When you’ve paid via Paypal you have most probably also registered for Paypals “return shipping refund”. This allows you to receive up to 12 refunds per year for up to 25€ each. So returning will basically be free of charge unless you’ve reached your annual limit.